Status follows the progress of a payment order through its life cycle:

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ServerNotificationUrl subscribers will receive automatic notification of some of these changes in status. For further information, see the Server-to-server notifications section

Status

Description

Created

The retailer has created the payment order. The retailer must redirect the user to the payment page URL provided in our response (PaymentPageUrl).

Payment_In_Progress

The customer is currently entering the necessary payment identifiers. The retailer must wait for payment to be completed, i.e. when the user is redirected to the ReturnUrl, AbortedUrl or ErrorUrl pages, AND/OR when notification is received from ServerNotificationUrl. If the user no longer responds, we give the payment order Aborted status after a maximum lead time of 120 minutes. Note that you must call the PaymentOrder/Detail web service if the ReturnUrl was entered manually in order to check the payment result securely.

Aborted

The customer has clicked on Cancel or closed the browser.

Refused

One of the payment methods involved in the transaction has refused the payment.

Error

A processing error has occurred.

Authorized

The customer has confirmed the payment and all payment methods have authorized the payment.
The payment order status will not change until the entire order has been charged/cancelled.

Authorizing

The customer has confirmed the payment but one of the payment methods involved requires more time to confirm authorisation. The retailer must wait for the status to change.

Cancelled

The retailer has cancelled the entire order.

Charged

The entire order amount has been charged, or part of the order amount charged and the remainder cancelled.

Refunded

The entire order amount has been charged, or part of the order amount charged and the remainder cancelled. The entire amount charged has then been refunded.